Patient Privacy Policy

At F.O.R. Ortho & Neuro Hospital (Fracture Orthopedics & Joint Reconstruction), Kolathur, Chennai, we are committed to upholding strict confidentiality and security for all patient records, contact details, medical histories, and diagnostic investigations.

1. Information We Collect

When booking an appointment or submitting a health query on this website, we collect personal identifying information including your name, contact phone number, email address, age, gender, and relevant medical concern. In-hospital consultations may involve collection of clinical histories, diagnostic radiographs, lab reports, and insurance policy credentials.

2. Use of Information

The collected information is used solely to:

• Schedule, verify, and manage your clinical consultation tokens.
• Coordinate cashless pre-authorization with your authorized health insurance company or TPA.
• Maintain statutory hospital medical records in compliance with the Clinical Establishments Act and medical council regulations.
• Communicate critical hospital visit updates or emergency medical notifications.

3. Non-Disclosure & Confidentiality

We do NOT sell, rent, or trade patient data to any third-party marketing or commercial entities. Patient medical records are accessible only by treating clinicians, registered nurses, and administrative personnel involved directly in your care.

4. Contact Privacy Officer

For inquiries regarding privacy or your medical records, you may contact our administration desk at admin@fororthohospital.in or call 044 - 2650 2100.